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GREAT CARE, WHEN YOU NEED IT THE MOST

Open evenings & weekends right in your neighborhood

 
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Our first Texas Children’s Urgent Care location in Westgate offers convenient, high-quality, affordable pediatric care after hours and on weekends.

Staffed by board-certified pediatricians and nurses, our facilities and equipment are designed to meet the needs of children and adolescents up to age 18.

We accept numerous insurance plans and offer a full menu of affordable, self-pay options.

Texas Children's Urgent Care Westgate

512-892-9231

4477 South Lamar Blvd.
Suite 400
Austin, TX 78745

Monday - Friday 
4:30 p.m. – 11 p.m.

Saturday - Sunday
Noon – 8 p.m.

Click here for Holiday Hours

 

WAIT TIMES

Please note the wait times listed below can change rapidly. Online wait times are updated every five minutes and are estimates based on the average time it takes for a patient to be seen by a health care professional. Please be aware that patients with a more serious condition or illness may be seen before you. 

Please arrive 10 minutes before your designated 'Save My Spot' time in order to process your registration information. The time for which you save your spot is an estimation of when you can expect to be brought back into an exam room. During busy times, there may still be a short wait until you are seen by a medical provider.
 
The 'Save my Spot' option is not for emergency medical needs, but walk-ins are always welcome. If you or your child needs emergency medical attention, please dial 911.

SERVICES

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Common pediatric conditions we care for:

  • Abdominal pain

  • Allergic reactions

  • Asthma

  • Broken bones

  • Cough

  • Croup

  • Ear pain

  • Fever

  • Flu

  • Lacerations

  • Minor burns

  • Pink eye

  • Rashes

  • Sinus infections

  • Skin infections

  • Sore throat

  • Sprains and strains

  • Urinary tract infections

  • Vomiting and diarrhea

Common procedures we perform:

  • Antibiotic injections

  • Breathing treatments

  • Fracture care and splinting

  • IV fluids

  • Laceration repair (stitches, staples and skin glue)

  • Urine catheterization

  • Wound care

  • X-rays on site

Please note that Texas Children’s Urgent Care specializes in after hours care, but does not replace the need for your child to have a general pediatrician. Routine physical exams and vaccinations are services that need to be obtained from your general pediatrician, and these services are not available at Texas Children’s Urgent Care.

INSURANCE & BILLING

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Self-pay rates
If your child is not covered by insurance, Texas Children’s Urgent Care offers discounted self-pay rates at the time of service. Please note that self-pay rates include all charges related to the diagnosis and treatment of your child as well as any labs or procedures performed in the clinic. It does not include any charges for labs that need to be sent out or are performed outside of the clinic. Our staff will notify you before any outside lab work is sent.

There are 3 self-pay rates based on the complexity of the visit.

Level 1 (Low Complexity)

  • Office Visit

  • Urine dip

  • Strep test

  • AB Otic

  • PR (rectal) or PO (oral) over the counter medications

Level 2 (Medium Complexity)

  • Office visit – maximum of 3 procedures below, >3 procedures = Level 3

  • Flu test

  • Strep culture

  • (may receive separate lab bill)

  • Urine culture

  • (may receive separate lab bill)

  • Wound culture

  • (may receive separate lab bill)

  • Injection

  • Breathing treatment and/or deep suction

  • Blood work

  • (may receive separate lab bill)

  • X-ray ONLY or X-ray with aluminum finger splint

  • Simple foreign body removal

  • Ear Irrigation, Elephant ear wash

  • Woods lamp with exam

  • Ear drops

  • Eye drops

  • Wound care

  • Burn care

Level 3 (High Complexity)

  • Office visit – greater than 3 procedures

  • Fracture care

  • X-ray with splint/crutches/pre-formed splint/post-op shoe

  • IV/SQ rehydration

  • Septic work-up

  • (multiple labs; may receive separate lab bill)

  • Dermabond/skin glue

  • Laceration repair (sutures/staples)

  • Complex foreign body

  • Incision & Drainage with culture and/or packing (may receive separate lab bill)

  • Tdap vaccine

At Texas Children’s Urgent Care, we understand that health care billing can be complicated. Our goal is to make sure that each bill is correct and that all of your questions are answered.  Our billing department may be reached Monday through Friday 8:30 a.m. to 4 p.m. at 832-824-2999 to help you with your account.

Pay Your Urgent Care Bill Online Now

If you are unable to access your billing details in MyChart, please contact the customer service at 832-824-2999 / Toll Free 888-263-6360.

Insurance plans (updated 10/1/18)

Texas Children’s Urgent Care is contracted with the insurance companies listed below. If your child is covered by one of their plans, all charges will be considered “in network.” If your child’s insurance company is not listed, charges may be covered under your “out of network” benefits.

  • Aetna HM

  • Aetna EPO

  • Aetna PPO

  • Blue Cross Blue Shield BlueChoice PPO

  • Blue Cross Blue Shield Blue Essentials HMO

  • Cigna PPO

  • Cigna HMO

  • Imagine Health

  • MultiPlan - PHCS

  • Medicaid Managed Care - United Healthcare Community Plan STAR Kids

  • Medicaid Managed Care - United Healthcare Community Plan Texas STAR PLUS

  • Medicaid - Traditional - TMHP

  • Superior STAR

  • Superior Foster Care

  • Superior CHIP

  • Tricare

  • United Healthcare HMO

  • United Healthcare PPO

Please check back as we will continue to add insurance companies as contracts are put into place. 

If your child is covered by insurance, please bring your insurance card with you to simplify registration. Our staff will copy the card and submit charges directly to your insurance company. Your urgent care copay will be collected at the time of service. If your plan does not have an urgent care copay, we will collect the specialist copay listed on your card at the time of service.

About 30 days after your visit, you should receive a notice from your insurance company summarizing the charges and payment for service. If your insurance company has covered the full amount, your insurance company will send payment directly to us. If the insurance company has applied some of the charges to your deductible, we will send you a bill for the amount still owed.

Please note that each insurance plan is a contract between you and your insurance company, and each plan is different. If you have specific questions about your plan benefits and what charges will be applied to your deductible, please contact your insurance company directly.

CAREERS

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Texas Children’s Urgent Care is seeking talented, patient oriented Pediatricians to work in a fast-paced environment. Physicians are employed on a full-time, part-time and per-diem basis.

With Urgent Care clinics located in both the Greater Houston Area and in Austin, our staff provides quality convenient patient care designed to meet the needs of children and young adults up to age 18. As part of the Urgent Care Team, physicians enjoy the following:

Schedule:

With the support of either a physician or NP, double coverage is often provided and an RN is always available.

Community Based Clinic

  • Monday - Friday: 4 p.m. - 11 p.m.

  • Saturday and Sunday: 11:30 a.m. - 8 p.m.

Hospital Based Clinics

  • Monday - Sunday: 10:30 a.m. – 11 p.m.

Physicians enjoy no on-call responsibilities!

Qualifications:

  • BC/BE in Pediatrics

  • Experience reading diagnostic studies

  • Experience performing procedures including suturing and splinting

Benefits:

  • Competitive hourly rate

  • Comprehensive benefits package: health insurance, 401K, dental and vision

  • Benefits package provided to qualifying part-time physicians

  • Malpractice coverage

If you are committed to a community of healthy children and would like to learn about current physician opportunities, please send your resume to physicianrecruitment@texaschildrens.org. For more information, please call 832-824-2067.